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MAI has built a strong reputation for the quality of its claims management service because of the rapidity and effectiveness of our customer service. We provide this service not only to our existing clients as standard, but can also provide expert claim managers for claims occurred under insurance placed without our involvement as brokers as a distinct stand-alone service..
We provide claims management to a wide range of organisations, ranging from brown and white goods warranty management, through managing green card claims for European insurers, to providing a fully outsourced claims management service to international carriers operating within the region.
Many of the CEE economies are still emerging, so lack the breadth of expertise and skills expected by western clients and carriers.
For that reason we offer a complete service portfolio that can be drawn upon as needed, including:
Online claims registration
MAI CEE’s claims management service is a leader within the CEE region, not only because it is so comprehensive, but also because we deliver a consistent level of service excellence throughout the entire region.
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Jan Stok holds a master’s degree in International Business from the University of Economics in Prague and received his MBA from DePaul University of Chicago. He started his business career as an analyst at Czech Export Bank in 1998 and he moved into insurance to work for the boutique surety broker TR Structured Finance in 2001.
He joined MAI in 2002 and two years later was appointed as the country manager for MAI Czech Republic. Due to his success in the Czech Republic, he was given the additional responsibility for the commercial development of MAI Slovakia as well as become Practice leader for MAI CEE Claims Practice. Jan joined the MAI CEE Management Board in 2008. In addition to being the Country Manager for the Czech Republic, Jan is the CEO of MAI CEE Insurance Brokers.
His hobbies include sport and music. Jan is fluent in Czech and English and competent in German, Polish and Russian.
MAI Insurance Brokers, s.r.o.
Rubín Office Center
186 00 Praha 8
Tel: +420 226 284 200
Mob: +420 775 556 911