Claims Management

MAI has built a strong reputation for the quality of its claims management service because of the rapidity and effectiveness of our customer service. We provide this service not only to our existing clients as standard, but can also provide expert claim managers for claims occurred under insurance placed without our involvement as brokers as a distinct stand-alone service..

We provide claims management to a wide range of organisations, ranging from brown and white goods warranty management, through managing green card claims for European insurers, to providing a fully outsourced claims management service to international carriers operating within the region.

Many of the CEE economies are still emerging, so lack the breadth of expertise and skills expected by western clients and carriers.

For that reason we offer a complete service portfolio that can be drawn upon as needed, including:

Loss adjustment
Claims management
Online claims registration
Document processing
Claims settlement

MAI CEE’s claims management service is a leader within the CEE region, not only because it is so comprehensive, but also because we deliver a consistent level of service excellence throughout the entire region.

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